setia88 Privacy Policy
This page describes what we collect when you use setia88 and how we keep that data protected. We operate an online entertainment service available where local law permits. Our commitment is to handle your information transparently, securely, and in line with applicable data-protection standards.
We at setia88 collect personal data only to deliver our service — account creation, payment processing, withdrawal verification, and fraud prevention. We do not sell your data to third parties. Your information stays within our systems and those of trusted payment processors like DANA, e-wallet, mobile banking, and local payment, which operate under their own privacy frameworks.
What we collect on setia88
When you register an account, we ask for your full name, email address, phone number, and date of birth. We require this information to verify your identity before any withdrawal. We also collect your payment method details — bank account number, e-wallet identifier, or card information — but we do not store full card numbers on our servers. Payment data is encrypted and passed directly to our processors.
We log your login history, IP address, device type, and browser information. This helps us detect unusual account activity and protect against unauthorised access. If you use setia88 during major events like Liga 1 matches or Piala AFF tournaments, we may record your session timestamps and market selections to improve our service and comply with anti-money-laundering rules.
How we use your data on setia88
Our primary use is account administration — creating your login, processing deposits and withdrawals, and sending you transaction confirmations. We use your email and phone to notify you of account changes, security alerts, and payment status updates.
We analyse your activity to detect fraud and money-laundering patterns. If you withdraw funds frequently or place unusually large bets, our systems flag these for review. This is a legal requirement in most jurisdictions where we operate, including Indonesia.
We may contact you via email or SMS if we need to verify your identity before processing a withdrawal. This is standard practice for financial services. We do not use your data for marketing unless you opt in.
Third-party processors and data sharing
Our payment partners — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major banks like mobile banking, local payment, online payment, and e-wallet — receive your payment details to process transactions. Each processor maintains its own privacy policy. We do not control how they handle your data beyond what our service agreements require.
We may share anonymised data with game studios (for slot games like Aviator or Sweet Bonanza) and live-dealer providers to improve game performance. We never share your name, email, or account balance with these partners.
If we are required by law to disclose your information — for example, to comply with a court order or tax authority request — we will do so. We will notify you unless the law forbids it.
Your rights on setia88
You can request a copy of all data we hold about you. You can ask us to correct inaccurate information or delete your account. Deletion removes your personal data from our active systems within 30 days, though we may retain transaction records for legal compliance.
You can opt out of non-essential communications (e.g. promotional emails) at any time via your account settings. You cannot opt out of security alerts or withdrawal confirmations — these are necessary for account safety.
If you believe we have mishandled your data, you can lodge a complaint with your local data-protection authority. In Indonesia, this is the Office of the Deputy for Supervision of Personal Data Protection.
Cookies and tracking
We use cookies to keep you logged in and to remember your preferences (e.g. language, table limits, favourite sports markets). These are essential for the service to function. We also use analytics cookies to understand how users navigate setia88 — which pages are visited most, where users drop off — so we can improve the experience.
You can disable non-essential cookies in your browser settings. Disabling essential cookies will log you out and may break some features.
Data security and retention
We encrypt all data in transit using TLS 1.2 or higher. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration tests. However, no system is non-specific info secure — we cannot guarantee absolute protection against all attacks.
We retain your account data for as long as your account is active. After you close your account, we keep transaction records for seven years to comply with financial regulations. Personal data (name, email, phone) is deleted within 30 days unless we are required by law to retain it longer.
Key takeaways
- We collect only the data needed to run your account and comply with law
- We do not sell your data to advertisers or third-party marketers
- Payment processors (mobile banking, local payment, online payment, etc.) handle their own data under their own policies
- You can request, correct, or delete your data at any time
- We use encryption and security audits to protect your information
Contact and updates
If you have questions about this policy or want to exercise your rights, contact our support team via email or the contact form in your account. We aim to respond within five business days.
We may update this policy from time to time to reflect changes in our service or legal requirements. We will notify you of material changes via email. Your continued use of setia88 after an update means you accept the new terms.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.